FAQ
📄 FAQ Section
📦 When will I receive my order?
All our products are made-to-order with care.
Please allow:
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2–7 business days for production
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4–10 business days for standard shipping (depending on your location)
You'll receive a tracking link as soon as your order is shipped.
🌍 Do you ship internationally?
Yes! We offer worldwide shipping.
Shipping costs are calculated at checkout based on your location.
💳 Are taxes included in the price?
Yes — taxes are included in all product prices.
No hidden fees at checkout (excluding shipping).
📬 How much is shipping?
Shipping is calculated at checkout based on your delivery address and the product's fulfillment location. We use reliable standard shipping for all orders.
🧵 What makes your products unique?
Each item is printed on demand, featuring original designs by artist W-Dagrou. That means every piece is specially made for you — no mass production, no waste.
♻️ Can I return or exchange my order?
Because our products are made to order, we don’t accept returns or exchanges unless:
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The product is damaged
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The item is not as described
If there's an issue with your order, contact us within 7 days of delivery with photos, and we’ll make it right.
🎨 Can I cancel or change my order?
Orders go into production quickly, so we can’t guarantee changes once an order is placed. Please double-check your details before confirming your purchase.